Call: 804-323-6800 Chat: Get your questions answered in real-time by Gini, the VACU virtual assistant. Email: Send us a secure messageThis email box is monitored regularly during business hours and periodically on evenings, weekends and holidays. Due to the number of SPAM filters at Internet providers, our reply to your message may not reach you. If you do not receive a response please call us.If you are having problems using the form above, you can send an email. Please do not send any confidential or sensitive information to this address, instead send us a secure message. 24-Hour QuikLine Phone Banking Call: 800-285-1096Balances and other InquiriesAccount TransfersLoan and credit card paymentsWithdrawals by checkOther Departments Call: 800-285-5051Monday – Friday, 8 am - 5 pm (ET) Mailing AddressVirginia Credit UnionP.O. Box 90010Richmond, VA 23225-9010For deposits, loan payments and all other stamped mail sent through the U.S. Postal Service (including Express Mail®, Priority Mail® and Parcel Post®) Shipping AddressVirginia Credit Union13505 Tredegar Lake ParkwayMidlothian, VA 23112Virginia Credit Union7500 Boulders View DriveRichmond, VA 23225For FedEx, UPS and other deliveries Report suspicious emailIf you suspect that you have received a fraudulent or suspicious email representing itself as being sent from Virginia Credit Union, please forward it to us.