Call: 804-323-6800 Chat: Get your questions answered in real-time by Gini, the VACU virtual assistant. Email: Send us a secure message This email box is monitored regularly during business hours and periodically on evenings, weekends and holidays. Due to the number of SPAM filters at Internet providers, our reply to your message may not reach you. If you do not receive a response please call us. If you are having problems using the form above, you can send an email. Please do not send any confidential or sensitive information to this address, instead send us a secure message. 24-Hour QuikLine Phone Banking Call: 800-285-1096 Balances and other Inquiries Account Transfers Loan and credit card payments Withdrawls by check Other Departments Call: 800-285-5051 Monday – Friday, 8:00 a.m. - 5:00 p.m. (ET) Mailing Address Virginia Credit Union P.O. Box 90010 Richmond, VA 23225-9010 For deposits, loan payments and all other stamped mail sent through the U.S. Postal Service (including Express Mail®, Priority Mail® and Parcel Post®) Shipping Address Virginia Credit Union 13505 Tredegar Lake Parkway Midlothian, VA 23112 Virginia Credit Union 7500 Boulders View Drive Richmond, VA 23225 For FedEx, UPS and other deliveries Report suspicious email If you suspect that you have received a fraudulent or suspicious email representing itself as being sent from Virginia Credit Union, please forward it to us.