Debit Card Customer Service Call: 800-285-6609 Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET) Call: 800-449-7728 After VACU Hours Debit Card Activation & PIN Change Call: 866-985-2273 Lost or Stolen Debit Card Call: 866-820-8785 24 hours a day, 7 days a week