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Credit Card Customer Service


Call: 800-285-6609
Monday – Friday, 8:00 a.m. – 6:00 p.m. (ET)


Call: 866-820-3947
After VACU Hours


Credit Card Activation


Call: 800-527-7728


Lost or Stolen Credit Card


Call: 800-449-7728
24 hours a day, 7 days a week


Lost or Stolen Mastercard®


Call: 800-627-8372
Within the United States
24 hours a day, 7 days a week


Call: 00 + 1 + 314-542-7111
Call collect from anywhere globally


Call: 800 Mastercard®
Mastercard Assist Services


Credit Card Payment Mailing Address

P.O. Box 71050
Charlotte, NC 28272-1050