Privacy & Security

The place for updates on all our services: availability, outages, downtime, and upgrades

Frequently asked questions about taxes.

Which browsers are compatible with vacu.org and online banking? Here's what you need to know.

Enhanced Authentication is an online banking feature that helps safeguard your online banking sessions by using multiple levels of security during the logon process. It will help you ensure that you’re visiting VACU's online banking site and not a bogus one.

To notify you more quickly if suspicious activity is detected on your VACU credit card, your credit union has alert notification options.

Virginia Credit Union is committed to providing you with a safe banking environment and secure transmission of your personal and account information. To provide you with secure email communication, we have implemented a Secure Email Encryption Service.

Online security is important, especially when banking online. Learn more about ways you can protect your information.

Acting quickly is important if you have lost your account information or suspect it has been stolen. Find all of the information you need to alert your credit union.

Virginia Credit Union will never ask you to provide, update or verify personal or account information through unsolicited email or text message.

We are committed to providing members with a safe banking environment and secure transmission of your personal and account information. As a part of that commitment, we have implemented a secure Enterprise File Sharing service to allow you to securely receive and send files

VACU Voice ID is a telephone security enhancement that will make identifying you easier, quicker and more secure when you call Member Services.

You're almost done unlocking your account! You will be receiving an email shortly with a link to unlock your access.