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Welcome to Virginia Credit Union!

Member One members, we’re glad you’re here. As we move toward April 20, we’ve put together this hub for important updates and guidance, helping you stay informed through every step.

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Business banking

Your business depends on reliable banking, and we’re here with you through every step of this transition. You’ll find everything you need to prepare, including important dates, tools, and the updates you’ll make once your new VACU business accounts are ready. Get excited for more access to resources, more digital tools, and even more support for your financial success.

Things to do

Business Online Banking packages

Checking accounts

Savings accounts

Loans and lines of credit

Credit cards

What you can do now:

  1. Review Business Online Banking packages at vacu.org/bolb. We have multiple options depending on the needs of your business. You'll initially be enrolled in our Basic package. Please contact treasuryservices@vacu.org if you have multiple businesses, if you have multiple online users, or if you want to enroll in any of the Optional Online Services listed.
  2. Make sure your business contact information is up to date on all your Member One business accounts. If you have multiple business accounts, it's important to ensure your information matches across each of them. If you have authorized signers, please confirm their contact information is correct as well.
  3. Download any statements that you need for your records. If you have a business credit card, you should also download any credit card statements you may need.
  4. Use our handy transition tracker to organize your automatic deposits, deductions (such as bill payments), and transfers in one place.

What you can do starting April 20:

  1. Review your new account number(s) and member number. Both will be mailed to you before conversion weekend. The VACU routing number is: 251082615.
  2. Enroll in online banking, and download the VACU mobile app.
  3. Activate your VACU business debit card. If you have this card number saved anywhere (such as online merchants), be sure to update to the new number.
  4. Be sure to reestablish transfers and payments. If you use Business Bill Pay, please contact treasuryservices@vacu.org to request Business Bill Pay if you haven't already.

Business Online Banking packages

Since no two businesses are alike, we have different online banking plans designed to suit your needs. You can review our different Business Online Banking packages to determine if you need any additional services like Business Bill Pay, ACH origination, wires, or QuickBooks DirectConnect. If you'd like any additional services, email treasuryservices@vacu.org so we can help you pre-enroll. If you don't enroll in a different package, you'll be enrolled in the Basic online banking package.

Learn more

Person checking account on mobile banking app

Enroll in Business Online Banking

Starting on April 17 at 9 am, access to Member One’s online and mobile banking will no longer be available as part of our system conversion.

Starting April 20, you will be able to enroll in Virginia Credit Union's Business Online Banking and the mobile app. An authorized signer will need to enroll and will be designated as the Primary Admin. If you have other authorized users you would like to add, you may request to add User Management by contacting treasuryservices@vacu.org.

It's important that Member One has your current phone number in order for you to enroll in online banking. Verify your contact information in Member One online or mobile banking or by calling 800-666-8811.

Desktop and mobile view of VACU online banking and mobile app

How to enroll in Business Online Banking:

  1. Have your personal and business details ready.
  2. Visit vacu.org/bolb or download the app.
  3. Once you've enrolled, check that you see all your business accounts. If you use account nicknames, you'll need to reestablish them after logging in. Reminder: If you'd like to continue to use Business Bill Pay, be sure to contact treasuryservices@vacu.org in advance to enroll.
Business owner standing behind a counter with paperwork while typing on a laptop

Business checking accounts

As a business member, you'll be receiving details of individual account changes, specific account information, and new account numbers in mid-April to your mailing address on file. Starting April 20, your business checking account(s) will convert to VACU business checking account(s).

Statements: You'll receive a last, partial Member One statement by mail and then will start receiving VACU statements. After you enroll in online banking and opt in to eStatements/eNotices, you'll have access to two years of Member One eStatements.

Business debit cards: Prior to April 20, you’ll receive a new VACU business debit card. On April 20, you’ll need to activate your new business debit card and stop using your Member One debit card. Be sure to update your debit card information anywhere you have it saved (such as with online merchants).

Your VACU business debit card has new perks! Your VACU card is contactless, meaning you can enjoy the convenience and security of tapping to pay anywhere the tap to pay icon is displayed. Plus, you can lock and unlock your debit card in the VACU Business Cards app.

Paper check changes: Starting March 1, you'll no longer be able to order checks through Member One. If you have a business checking account and wrote a check within the past 18 months, you'll receive an initial, complimentary set of 80 checks with your new VACU account and routing number.

  Your new checks should arrive in early May. You can use your old Member One checks until the new ones arrive; just be sure to destroy your old checks once they do.

View checking account FAQs

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Business savings, money market, and certificate accounts

You'll be receiving details of business account changes and new business account numbers in mid-April to your mailing address on file.

Business savings and money market accounts

Starting April 20, your business savings and/or money market account(s) will convert to VACU business money market accounts. Details can be found in the letters mailed to you in late February and mid-April.

Please note that VACU has a separate member share account for the $5 share, so you may see $5 moved from your Member One savings account to be put in your new VACU member share account.

Business share certificates

Any business certificates renewing on or after April 20 will convert to a VACU business share certificate. Please note that your business certificate will keep the current rate and maturity date until renewal.

Business owner talks on the phone at a shop while looking at a computer

Business loans and lines of credit

Your business loan(s) and line(s) of credit will continue with the same rates, terms, and conditions, but you’ll get a new loan number. Starting April 20, loan payments and payoffs must go through Virginia Credit Union.

If you set up an automatic payment or transfer in Member One’s online banking, you’ll need to set it up again in VACU Business Online Banking. Automatic payments set up in a branch or over the phone will continue with no interruptions.

You can also make one-time online payments through VACU Business Online Banking or VACU's Convenience Pay service.

If you pay from another financial institution, be sure to update your account details and the payment address to Virginia Credit Union, P.O. Box 90010, Richmond, VA 23225-9010.

Recurring payments/transfers: Any recurring payments or transfers you previously established within Member One's online banking (or through Business Bill Pay) will have to be reestablished.

Customer using tap to pay to purchase items at a shop

Business credit cards

You'll receive your new VACU Business Mastercard® in late March. Activate and begin using your new VACU business Mastercard on April 11. Once activated on April 11, be sure to destroy your old Member One business credit card. The last day to use your Member One business credit card is April 10.

Credit card payments

If you established an automatic payment on your Member One credit card, it will continue. If you have a Member One checking account as the funding, be sure to update it April 20 with your new VACU account information.

If you set up a one-time future-dated payment for April 9 or later, it will not go through from your Member One account. You will have to either schedule the payment to go by April 8 or reestablish the payment once your new VACU business credit card is activated in VACU online banking on April 20.

Once you have enrolled in VACU online banking on April 20, you’ll be able to make payments in online banking and the VACU app. 

We're here at every step.

Our team is ready for your questions. Give us a call, or visit your local branch if you need assistance.

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