Our Members Tell Their Stories
Choosing where to bank is about more than comparing rates and opening an account. It’s about finding a financial partner you can trust — one that takes the time to understand your needs, answer your questions, and help you reach your goals.
At Virginia Credit Union, our members tell us that’s what makes their experience different. Here’s what they have to say about being part of VACU.
Local personalized service
“It was a total breath of fresh air to be treated as a member of the community at a local credit union after dealing with the frustrations of big national banks. Thank you for an amazing experience, Janet and Alex! Highly recommend!” — Jacob B.
It was a total breath of fresh air to be treated as a member of the community at a local credit union after dealing with the frustrations of big national banks.
“I had an amazing experience [with the financial success advisor]! My loan was a little more complicated than expected, but she handled everything with professionalism, patience, and a positive attitude from start to finish. She took the time to explain the process and answered all of my questions. Her outstanding customer service and dedication truly stood out. I’m so grateful for all of her hard work … thank you for going above and beyond!” — Gabby B.
“They made the [auto loan] process simple and completed it with urgency. I have to commend them for excellent customer service!!!” — R. G.
Joining VACU means investing in your community, where you’ll get local support and personalized service. Learn more about joining.
Great rates, minimal fees
“I had a fantastic experience getting my car loan through VACU. The interest rate was excellent, and the entire process was smooth and stress-free. Everyone I worked with was friendly, professional, and very helpful every step of the way. I highly recommend VACU for auto financing!” — Laura S.
“They did a great job with a personal loan. Great rate, helpful staff, very fast application to funding. I was informed every step of the process.” — Steve M.
“VACU is wonderful to work with for loans. They make the process easy and smooth. They are very helpful and quick. They took the headache out of getting a loan and signing documents every time that I needed a loan.” — Roc F.
“I recently took out a car loan from Virginia Credit Union, and as others have mentioned, the process was very smooth and professional, and the timing was also great because I needed the loan quickly, and I also got a competitive rate.” — Larry T.
Whether it’s car loans, home loans, personal loans, or other financing, we’re here to help you understand your options with expert guidance and personalized service.
A wide range of services to support your financial journey
“I started banking with Virginia Credit Union when I first started generating income. The service is by far the best …” — Mason F.
“VACU has always been very helpful to me in various matters throughout the 30+ years I have been a member. They have been knowledgeable, courteous, and efficient. I am glad to be a member of VACU.” — Faye A.
“I am grateful for VACU as they have helped me purchase our first home 25 years ago, and we outgrew that one, and they grew with us to our current home. The team really looks to understand my needs and tries to make sure that we understand the process. I refer all my friends and family here.” — R.V.
The team really looks to understand my needs and tries to make sure that we understand the process.
“My loan for home improvement was quick and easy with payments I could afford. They truly are excellent to deal with and great customer service!!!” — Cathy S.
When you’re a VACU member, you’re building a relationship with a financial partner that will grow with you through life’s changing needs. Our expert guidance will help you make financial decisions with confidence.
Find the right financial solution for you
Whether you're buying your first car, purchasing a home, consolidating debt, looking to refinance, or simply looking for a financial institution that knows you by name, VACU offers products and services designed around your needs.
- Buying a car? Explore auto loans and financing options.
- Buying your first home? Learn about mortgages and resources for first-time homebuyers.
- Need some extra cash? Explore personal loans.
- Looking to consolidate debt? See how debt consolidation could help simplify your payments.
- Want to make the most of your home’s equity? Learn about home equity loans and HELOCs.
- Want to learn more about taking charge of your finances? Explore our free financial education resources.
- Ready to open your first account? Explore checking, savings, and other membership benefits.
Learn how credit unions work, how they differ from banks, and how you benefit from membership with our competitive rates, education, and community impact.