Help / Home Loans Mortgage Servicing Request Your credit union is here to help you. If you have a question about the servicing of your mortgage loan, we would be happy to help. Please contact us using the information below. We will be glad to review and respond to your written request.? Please ensure that your written request contains the following: The borrower's name The loan number or other loan identifier A statement of the information that is being requested For all requests: Write to: Virginia Credit Union PO Box 77423 Ewing, NJ 08628 Call: (855) 752-8459