News & Events Facebook Twitter LinkedIn Email Virginia Credit Union Earns Top Honors From Richmond Magazine Readers as ‘Best Credit Union,’ ‘Best Mortgage Lender’ August 01, 2025 | Richmond, VA Virginia Credit Union has been honored with the title of "Best Credit Union" and recognized as "Best Mortgage Lender" in Richmond magazine's popular "Best and Worst" publication. Each year, Richmond magazine readers vote for the area's best businesses and service providers, including those in the banking sector. This year's award marks the fourth consecutive year that Richmond magazine readers picked VACU as "Best Credit Union” and it’s the second successive year VACU has been voted "Best Mortgage Lender." "We're grateful to be recognized by our loyal members and proud to be a part of such vibrant and supportive communities," says Tim Kelly, VACU's executive vice president of member services. "At VACU, our exceptional member experience is driven by our knowledgeable staff, who are committed to our mission to be members' trusted and valued financial services partner. Through first-class products, services, and resources, coupled with convenient digital banking solutions, our elite contact center, and an expansive branch network, we're helping members achieve greater financial success. In the past year, VACU has garnered several awards and honors for its exceptional member service, most recently earning a spot on Forbes magazine's list of Best-in-State Credit Unions. As part of our commitment to creating and maintaining healthy, vibrant communities through homeownership, VACU has made mortgage lending a priority. "Virginia Credit Union's comprehensive mortgage program exemplifies our commitment to help members achieve the dream of homeownership," says Mitchell Jones, VACU's senior vice president of mortgage lending. "Last year, we secured more than $1.2 million in down payment assistance for first-time homebuyers and issued closing cost credits of more than $500,000 to help members buy homes. Our status as a top mortgage lender, combined with our competitive rates, local expertise, and innovative programs like our Welcome Home Discount and multiple grant opportunities, demonstrates how VACU membership provides real value and expert support for one of life's most important financial decisions." Based on the total number of mortgage loans funded in the Commonwealth, VACU has been one of Virginia's top mortgage lenders since 2019, with 2,825 loans funded in 2024, totaling over $550 million. Visit our website to learn more about VACU's commitment to member service and our homebuying resources. To learn more about our recent accomplishments in service to our members, review our 2024 Annual Report. Media Contact: Lewis Wood | lewis.wood@vacu.org | (804) 560-5664