July 15 | 11:45 am
Update: the solution to the duplicate posting issue has been put into place. Members who were impacted should be able to see the adjustments to their accounts in Online Banking.
Thank you again for your patience as we worked to resolve this issue.
If you experience any additional issues, please email Member Services at email@example.com.
July 15 | 10:45 am
We are aware that some members are experiencing a situation where duplicate debits and/or credits have posted to their accounts. We have identified the cause of the issue and are working as quickly as possible on the solution.
Please stay tuned for updates. Thank you for your patience.