Your credit union is here to help you. If you have a question about the servicing of your mortgage loan, we would be happy to help. Please contact us using the information below. We will be glad to review and respond to your written request.*
Please ensure that your written request contains the following:
- The borrower's name
- The loan number or other loan identifier
- A statement of the information that is being requested
For all requests:
Virginia Credit Union
*Please be advised that requests sent via email or submitted on payment coupons or billing statements will not be accepted.