A quick and secure way to make a loan payment with funds from another financial institution using your checking account, or a Visa®, Discover® or Mastercard® debit card.
Payments can be made for the following types of loans:
- Car loans
- Home equity loans and lines of credit
- Personal loans and lines of credit
- Business loans
How to use Convenience Pay
- Enter the loan number*, zip code and primary borrower's date of birth; select the type of loan; and then click Submit to access the payment center. For business loans, enter the business' date of formation/registration in the 'date of birth' field.
*Your loan account number can be found on your printed account statement or on your eStatement, which is available through Online Banking.
- Review your bill information; select your payment method, and then click Submit.
- Enter your banking and payment information, and then click Continue.
- Verify your payment information, accept terms and conditions (including the service fee), and click Confirm. If you need to modify your payment information, click Modify.
- Choose whether or not you want the payment center to retain your payment account information for future payments.
- Print your payment confirmation and you're done!
Please note the following
- Ensure you are paying at least the scheduled payment amount as outlined on your billing statement.
- A $4.95 convenience fee for each loan payment will be automatically added to the loan payment that is made online using this secure form.
- Payments can be made for any amount between $5 and $10,000 but not to exceed $200 over the amount due.
- Payments completed before 6 p.m. will be credited to your loan that day and those made after 6 p.m. will be posted the next business day. Please account for this processing time when scheduling your payment to avoid late charges.
- Recurring loan payments can not be made through this service.
- If a transaction made with a debit card is reversed for any reason, the loan payment will also be reversed and subject to a return item fee.
- If your loan is set up for Autopay, that system will still run even if you use Convenience Pay.
At this time loan payoffs, credit card payments and mortgage payments cannot be made through this service.
If your payment is past due, please call Member Services at (804) 323-6800 or (800) 285-6609 to ensure your account is credited appropriately.