Phone scam artists call potential victims and try to trick them into sharing personal information by posing as a financial institution, reputable company, government agency or organization that you recognize. Caller ID spoofing may be used by criminals to make it appear that they are legitimate. That helps them convince consumers to divulge personal information, account numbers, passwords and other sensitive information.
There are a variety of scams used by identity thieves such as:
By observing a few basic precautions, you can help protect yourself from these types of scams.
If you believe you have given personal information to an illegitimate source, you should contact your financial institution and credit reporting agencies immediately and monitor your credit files and account statements closely.
If you have any questions or if we can help you in any way, please contact Member Services at 804-323-6800 or 800-285-6609.