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HomeLoans & MortgagesHome PurchaseMortgage Servicing Request

Mortgage Servicing Error Resolution & Request for Information

Your credit union is here to help you. If you have a question about the servicing of your mortgage loan, we would be happy to help. Please contact us using the information below. We will be glad to review and respond to your written request.*

Please ensure that your written request contains the following:

  • The borrower's name
  • The loan number or other loan identifier
  • A statement of the information that is being requested

For all requests:

Write to:

Virginia Credit Union
PO Box 77423
Ewing, NJ 08628

Call: (855) 752-8459

 *Please be advised that requests sent via email or submitted on payment coupons or billing statements will not be accepted.