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Mortgage Loan Statements

Due to regulatory changes, members will receive a separate statement for their Mortgage Loan starting in April 2014.

Please be aware of the following:

  • The Mortgage Loan statement is issued separately from your regular monthly member statement and mailed 14 days prior to the loan due date.
  • Members who are not enrolled in an automated payment program can complete the detachable section at the bottom of the statement and send this along with their monthly payment.
  • Members who are enrolled in eStatements also receive their Mortgage Loan statement as an eStatement. They can be accessed within Online Banking by going to eStatement tab and clicking the "View Statement" link for their Mortgage.
  • Members’ Mortgage Loan terms are not affected by this statement change.

We appreciate your membership and loan business! If you have any questions, please call Member Services at (804) 323-6800 or (800) 285-6609.