Due to regulatory changes effective in June 2014, members receive a separate statement for their Home Equity Loan.
Please be aware of the following:
- The Home Equity Loan statement is issued separately from your regular monthly member statement and mailed 14 days prior to the loan due date.
- Members who are not enrolled in an automated payment program can complete the detachable section at the bottom of the statement and send this along with their monthly payment.
- Members who are enrolled in eStatements also receive their Home Equity Loan statement as an eStatement. They can be accessed within Online Banking by going to the eStatement tab and clicking the "View Statement" link for their Home Equity Loan.
- Members’ Home Equity Loan terms are not affected by this statement change.
Please contact Member Services at (804) 323-6800 or (800) 285-6609 if you have any questions or if we can help you in any way.