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Security Reminder

Update: April 17, 2014
Email, phone and other scams have become more prevalent recently. You may have heard in the news about phone scams where people receive an automated phone call from scammers.

For example, the call says that their debit card is restricted, and prompts them to enter their card number and PIN to reactivate it.

We have had reports from some members who have received such calls. If you receive such an email, text message or phone call, DO NOT provide the account number, PIN or any other sensitive information. This is not legitimate.

REMEMBER: Virginia Credit Union will never ask you to provide, update or verify personal or account information through unsolicited email, text message or phone call.

If you DID provide your personal or account information:

  • Immediately call your financial institution to report that your information has been compromised.
  • Closely monitor your account activity and report any suspicious transactions to your financial institution immediately.
Please see our tips about how to avoid such scams, and contact us if you have any questions.