Phishing scams are prevalent and growing rapidly. Here are a few tips to help you avoid getting "hooked" by one.
- Do not respond to any unsolicited email that asks for personal or account information. Don't reply to it or click on any links contained in the message.
- If you doubt a message's authenticity, verify the authenticity by contacting the organization itself using a phone number or email address you know to be correct.
- Avoid bogus sites by entering web addresses directly into the browser yourself or by using bookmarks you create.
- When you log on to online banking sites, look for your personal image. Enhanced Authentication helps protect you from revealing your username and password to scammers. A fake site won't present you with the image and phrase you have previously chosen.
- When prompted for a password, supply an incorrect one first. A bogus web site will accept it, but a legitimate one won't
REMEMBER: Virginia Credit Union will never ask you to provide, update or verify personal or account information through unsolicited email or text message, such as:
- Social security number
- Member number
- Credit or debit card numbers
- Personal Identification Number (PIN)
- Online Banking User ID or Password
You can report a suspicious email that uses the Virginia Credit Union logo or name by forwarding it to firstname.lastname@example.org.
Please contact Member Services at (804) 323-6800 or (800) 285-6609 if you have questions or we can help you in any way.