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5 Ways to Avoid Being Phished

Phishing scams are prevalent and growing rapidly. Here are a few tips to help you avoid getting "hooked" by one.

  1. Do not respond to any unsolicited email that asks for personal or account information. Don't reply to it or click on any links contained in the message. 
  2. If you doubt a message's authenticity, verify the authenticity by contacting the organization itself using a phone number or email address you know to be correct. 
  3. Avoid bogus sites by entering web addresses directly into the browser yourself or by using bookmarks you create. 
  4. When you log on to online banking sites, look for your personal image. Enhanced Authentication helps protect you from revealing your username and password to scammers. A fake site won't present you with the image and phrase you have previously chosen.
  5. When prompted for a password, supply an incorrect one first. A bogus web site will accept it, but a legitimate one won't

REMEMBER: Virginia Credit Union will never ask you to provide, update or verify personal or account information through unsolicited email or text message, such as:

  • Social security number
  • Member number
  • Credit or debit card numbers
  • Personal Identification Number (PIN)
  • Online Banking User ID or Password

You can report a suspicious email that uses the Virginia Credit Union logo or name by forwarding it to reportabuse@vacu.org.

Please contact Member Services at (804) 323-6800 or (800) 285-6609 if you have questions or we can help you in any way.