You have a vital role in ensuring the safety of your personal and financial information. Here are some ways to ensure your information is protected.
- Use an up to date and reputable web browser that supports 128-bit encryption, such as current versions of Firefox, Internet Explorer, Chrome or Safari.
- Be especially careful about using public or shared computers. Don’t access personal information on a computer unless you are confident that it, and the network it is connected to, is secure.
- Don’t leave your computer unattended while logged on to online banking or other sites where you provide personal information. Others could gain access to your account information if you walk away.
- Always log out when you are finished to properly end your session. Once a session has ended, no further transactions can be processed until you log on to the system again.
- Close your browser when you are finished using it, so others cannot view any account information by using the "back" button on your browser.
- Disable automatic password-save features in the browsers and software you use to access the Internet.
- Install and use a quality anti-virus program. As new viruses are created each and every day, be sure to update your anti-virus program often. Never allow a virus to remain on your computer.
- Do not download or install a program on your computer unless you are confident that it is from a trusted and reputable source.
- Install security patches as soon as your operating system and Internet browser manufacturers make new ones available.
- Install an anti-spyware program and scan your computer regularly.
If you have any questions or if we can help you in any way, please contact Member Services at (804) 323-6800 or (800) 285-6609.