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10 Tips for Smart Surfing

You have a vital role in ensuring the safety of your personal and financial information. Here are some ways to ensure your information is protected.

  1. Use an up to date and reputable web browser that supports 128-bit encryption, such as current versions of Firefox, Internet Explorer, Chrome or Safari.
  2. Be especially careful about using public or shared computers. Don’t access personal information on a computer unless you are confident that it, and the network it is connected to, is secure.
  3. Don’t leave your computer unattended while logged on to online banking or other sites where you provide personal information. Others could gain access to your account information if you walk away.
  4. Always log out when you are finished to properly end your session. Once a session has ended, no further transactions can be processed until you log on to the system again.
  5. Close your browser when you are finished using it, so others cannot view any account information by using the "back" button on your browser.
  6. Disable automatic password-save features in the browsers and software you use to access the Internet.
  7. Install and use a quality anti-virus program. As new viruses are created each and every day, be sure to update your anti-virus program often. Never allow a virus to remain on your computer.
  8. Do not download or install a program on your computer unless you are confident that it is from a trusted and reputable source.
  9. Install security patches as soon as your operating system and Internet browser manufacturers make new ones available.
  10. Install an anti-spyware program and scan your computer regularly.

If you have any questions or if we can help you in any way, please contact Member Services at (804) 323-6800 or (800) 285-6609.