Phishing scams are prevalent and growing rapidly. Here are a few tips to help you avoid getting "hooked" by one.
- Do not respond to any unsolicited e-mail that asks for personal or account information. Don't reply to it or click on any links contained in the message.
- If you doubt a message's authenticity, verify the authenticity by contacting the organization itself using a phone number or e-mail address you know to be correct.
- Avoid bogus sites by entering web addresses directly into the browser yourself or by using bookmarks you create.
- Look for your personal image. If you're an Online Banking user, Enhanced Authentication helps protect you from revealing your username and password to scammers. A fake site won't present you with the image and phrase you have previously chosen.
- When prompted for a password, supply an incorrect one first. A bogus web site will accept it, but a legitimate one won't.
REMEMBER: Virginia Credit Union will never ask you to provide, update or verify personal or account information through unsolicited e-mail or text message, such as:
- Social security number
- Member number
- Credit or debit card numbers
- Personal Identification Number (PIN)
- Online Banking User ID or Password
You can report a suspicious e-mail that uses the Virginia Credit Union logo or name by forwarding it to reportabuse@vacu.org.
Please contact us if you have questions or we can help you in any way.