| Lost or Stolen Credit or Debit Card | (800) 449-7728 24 hours a day |
| 24-hour QuikLine Phone Banking | (804) 323-2000 or (800) 285-1096 |
- Balances and other inquiries
- Account transfers
- Loan and credit card payments
- Withdrawals by check
| Just listen and follow the voice prompts |
Loans and Mortgages | (804) 323-6800 or (800) 285-6609 Applications taken 24 hours a day, 7 days a week |
| Member Services | (804) 323-6800 or (800) 285-6609 |
- Information about services and accounts
- Other personal assistance
- Multilingual service is available
| Monday – Friday, 8 a.m. - 6 p.m. |
| Other Departments | (804) 323-6000 or (800) 285-5051 Monday – Friday, 8 a.m. - 5 p.m. |
Credit and Debit Card Customer Service (after VACU business hours)
| (800) 449-7728 |